We live in a world of limitless options and minimal switching costs. Companies are not just competing against one another but competing for time and resources, and users have very little patience for products that don’t consistently deliver a great experience. 25% of users will switch to another product if they have a bad experience. For consumer apps, issues during login, trouble with notifications, and difficulty with billing are just a few quality issues that can turn users away.
Delivering a Great Product Experience and Quality
One of the best ways companies can consistently deliver great product experience is identifying, understanding, and fixing mission-critical quality issues in user feedback in a timely manner, and sharing those insights with key stakeholders. This will save teams time and guide them to allocate resources to initiatives that improve product quality and drive growth.
unitQ takes a modern, data-driven approach to product quality. With unitQ Monitor, companies can easily access insights across all user feedback sources and languages in one place. The platform determines what’s impacting their product right now, and helps teams prioritize and fix the right issues faster.
Upcoming Product Webinar on May 11
Date: Tuesday, May 11, 2021
Time: 10:00 am PST / 1:00 pm EST
Join Greg Shaver, Enterprise Account Executive at unitQ, as he’ll demonstrate our platform in a 30 minute demo webinar that will cover how you can boost product quality by 20% in less than 30 days and have an impact on the bottom line
- Gain a unified view of indisputable quality data
- Prioritize high impact, mission-critical quality issues
- Remove manual overload and streamline with automation
- Enable support, engineering, and product teams to act faster and fix smarter
- Improve customer experience and retention with product quality data