Prioritizing your product roadmap can be challenging, with stakeholders across support, product, operations, marketing, customer experience and engineering receiving high volumes of user feedback daily but struggling to derive actionable insights. Without a centralized view of your users’ feedback, finding insights is often manual and time-consuming. With unitQ, organizations can drive alignment across teams with a 360-degree view of all customer feedback in one place. Our AI technology extracts data-driven insights from what users are saying to help you increase product quality.
Our latest webinar, “Impact Analysis, your new unitQ tool to transform insights into product improvements,” will show you how all of this and more can be accomplished with unitQ, including our new Impact Analysis tool.
With Impact Analysis, teams can learn what impact fixing an issue might have on KPIs like 1-star reviews, support tickets, brand sentiment, unitQ Score, and more before taking action. Our Impact Analysis tool automatically surfaces user-generated product quality issues, called “Quality Monitors,” that will have the most impact on product quality if fixed.
In this webinar, you will learn how to:
- Use the Impact Analysis tool to understand how fixing an issue can improve your KPIs.
- Leverage unitQ Monitor to drive alignment across your stakeholders.
- Take a data-driven approach to prioritize product investments.
Date: Thursday, July 28, 2022
Time: 10am PDT
Duration: 20 Minutes
Presenters: Christopher Bryan, Director of Product Marketing, and Brett Caplan, Product Manager
Register today to save your seat or receive the recording.
If you want to learn more about how unitQ is arming organizations with real-time actionable insights from user feedback to build better customer experiences, reach out to us for a customized demo today.
Annelise Schaler is unitQ demand generation manager.