Best Practices

Webinar recap: The state of mobile application product quality

unitQ Sr. Content Marketing Manager David Kravets and Sr. Data Engineer Lance Miles joined myself for a webinar this week to explain our recent findings on the state of mobile application product quality

Our team harnessed unitQ proprietary algorithms and artificial intelligence to analyze the reviews for more than a year’s worth of data on roughly 4,400 of the world’s top mobile applications on the Google Play Store and Apple’s App Store. 

In our webinar, David and Lance went over the findings and dove into how unitQ can help organizations improve their product quality and mobile app experience. Take a look at the highlights: 

  • How user feedback data can empower your organization.
  • Why unitQ ingests and interprets user feedback data.
  • What is a unitQ Score and how does it indicate product quality?
  • The top 25 mobile apps with highest product quality.
  • Top product quality issues by industry.
  • Why product quality is important to an organization’s success.
  • How to improve product quality by listening to user feedback.

Watch the webinar recording

If you want to learn more about how unitQ is arming organizations with real-time actionable insights from user feedback to build better customer experiences, reach out to us for a customized demo today.

Annelise Schaler is demand generation manager for unitQ.


Webinar on May 19: Capture user feedback with unitQ to enhance product quality

One of the best ways companies can consistently deliver great product experience is identifying, understanding, and fixing mission-critical quality issues in a timely manner — and sharing those insights with key stakeholders. This sounds great in theory, but what about in practice?

Register for the live webinar to learn more

See if for yourself. Tune into our May 19, 2022 webinar where one of our our top account executives will provide a first-hand overview of how unitQ analyzes just about every customer feedback channel — including Zendesk tickets, app reviews, social media, and more — in 70 languages to uncover issues with your products, in real time.

By harnessing the voice of the customer, the unitQ AI-powered platform determines what’s impacting a company’s products enabling CX, Product and Engineering teams to prioritize which issues to fix now and which ones to table for later. 

Webinar: Capture User Feedback with unitQ to Enhance Product Quality

Date: Thursday, May 19, 2022
Time: 10am PDT
Duration: 30 minutes
Cost: Free

unitQ Account Executive, Chethan Kosaraju, will provide an inside look at the unitQ Monitor — the unitQ console where all the data-driven magic happens. 

In the session, you’ll show you how to:

  • Boost product quality, revenue and retention with product quality insights
  • Gain a unified view of all user feedback data
  • Prioritize high-impact, mission-critical quality issues
  • Monitor product health and review feedback trends in real time 
  • Remove manual overload and streamline with automation

Register for the upcoming live product webinar today